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TECHNICAL AND SERVICE

Service concept
We hold service concept of "customer is always right" and make users satisfy by high quality products and service.
We will meet the customer’s requirements as our service target by strengthening the service concept, enhance service quality.
Set up the company's service brand.

Service system
Our engineers are professional engineers from computer software engineering, automation, electronic and calculation technology who have bachelor degree or above, the total number is more than 80%.

You can get our technical support through the following way:
1, free technical service hot line: 800 858 1566 (machine) 400 887 6339 (cell phone)
2, the technical service mailbox: JS@wideplus.com
3, website online advice: you can directly talk online with technical support personnel.
4, website message: through the "web site-fast links-online consultation" leave a message to us and our technical support staff will answer you soon.
5, self-help service online: this web site to provide you with rich and the comprehensive technical document, the system technical scheme, FAQ, engineers experience sharing, etc.
6, through your contact: through our marketing network, you can always contact us with our technical staff.